Subscription Program Terms

At Sienna Naturals, we offer a variety of subscription types (each, a “Subscription”). Please review these Sienna Naturals Subscription terms carefully, and make sure you understand them before enrolling, because they contain important and relevant information regarding any Subscription you may purchase, including renewal and cancellation terms. Subscriptions are continuous and automatically renew at the end of each Subscription period, unless you cancel your Subscription, or we otherwise terminate your account. To use the Subscription service, you must provide one or more payment methods. You authorize us to charge any payment method associated with your account where your primary payment method is declined or no longer available to us for payment of your Subscription fee. You can update your payment method(s) at any time, by going to your account page.

The Subscription fee for the Subscription service and any other charges you may incur in connection with the Subscription service, such as taxes and shipping fees, will be charged to your payment method on the specific payment date indicated on your account page. The length of your Subscription period will depend on the type of subscription that you choose when you signed up for the Subscription service.

We reserve the right to change our Subscription plans, or adjust pricing for any Subscription product, in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Subscription Terms, any price changes or changes to your subscription plan will take effect following notice to you. All Subscription purchases, once paid, are subject to our Returns and Cancellations policy: https://www.siennanaturals.com/pages/return-policy.

There is never an obligation to purchase additional products and you always have complete freedom to change your Subscription product selections or shipping frequency. You may cancel your Subscription at any time. Cancellations must be effected prior to the billing date of the applicable Subscription billing date indicated on your “Account” page. To cancel, log into your account, select “Subscriptions” and the click “Cancel” next to the Subscription you wish to cancel. You may also email us at customerservice@siennanaturals.com 
indicating you wish to cancel your Subscription, and follow the instructions given.

Cancelling your Subscription does not provide you a refund for Subscription payments already processed, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.