I have tried so many products and none have left me completely satisfied with no complaints whatsoever!!!! Each product does what it is supposed to do. The quiz was so helpful and spot on with the kit recommendation. I will be a customer for life my hair thanks you.
* same review left on the Daily Elixir* I honestly NEVER write reviews on products BUT I had to voice this. I ordered both the Daily Elixir Oil and the Lock & Seal Oil and couldn't wait to use them. When taking both out of their packaging ( I order the OG wash day kit and bought the Lock & Seal Oil separately ) I was truly horrified that the oils opened up in the packing because EXACTLY 1/5 of the oil in both oil containers were gone! Later I found out that there was no leak - and that they are literally just sold this way which is TRULY disheartening. If I spend close to $44 dollars on JUST OIL ALONE - I expect to receive a product that is AT LEAST be filled to the top. I know of $10 oils that don't even do this. Each container says it is 3 FL oz. / 89ML - which is a lie because, again, the product amount for both oils were missing 1/5 of its contents. At this point why not just use a smaller bottle and be *honest with FL oz count.? You would literally think someone used it beforehand and shipped it out.
Overall, It’s disappointing because so many black women want to support black owned businesses despite how ridiculous these prices can be, so to receive something like this? Is just unacceptable.
Was this helpful?
Hi Kristina- Thank you for your feedback. We care about our customers and want to make you happy. What you are seeing, that appears to be a lower fill on the oils, is actually the exact amount listed on the bottle which is 3oz. We put the oil in a 3.7oz bottle to reduce spillage in transit. While this tested the best for transit, it has caused consumer confusion. We are actively working to source new packaging but it has been challenging to source packaging state-side due to the pandemic. We would never scam our consumers and we don't want you to feel that way!
We understand and hear your frustrations. Thanks for being a customer and sharing with us. We will let you know when we have been able to source a new bottle size.
The conditioner and leave in conditioner, left my hair dry. The H.A.P.I shampoo feels like it has to much protein in it.
Was this helpful?
Hi Tyra- Thank you so much for your feedback. The H.A.P.I Shampoo is protein free. To help us better serve consumers and to inform our product development roadmap, we would love to know more about your hair texture. That will help us identify ingredients that might work better for other hair types for future product launches.
This product does EXACTLY what it says it will do! Which is sad that that is an accomplishment but these days, you never know. Not only does my hair feel nourished, it feels like what it's supposed to feel like. It's almost like my hair is just happy. And this is just after one wash! I'm a Black girl with 3C-4A hair type and so I normally wash my hair everyday and do a wet style (wash and go basically), and after washing my hair with the Curl Recovery Moisture Max Ritual, I skipped a wash in between to see if my hair would still feel "happy," and it did! On the in-between-day I just used a little bit of the leave in conditioner (Dew Magic) and the Lock and Seal (styling oil) and my hair was just fine; easy to brush and manage. I am definitely sold on these products and it has also helped me start to think about reducing how many products I use, because these work just fine. Sometimes in search of the right style I use way too many products, so the fact that this set has helped my hair in so many ways, has made me realize that I don't need as many products to get my hair the way I want it to look.... I just need the right ones :-) I am now of the converted! Thank you so much, these products are great.
I've been searching forever for a brand that offers clean formulations for curly hair that also smells good and is effective for sensitive scalps. Sienna Naturals is 100% all of that. It smells divine and my hair has never looked so good! I've been using the 'Curl Recovery Moisture Max Ritual' for a month now and I don't think I'll ever look back.